1. Introduction
This Privacy Policy explains how Eatwaze (“Eatwaze,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our website, mobile application, and related services.
2. Information we collect
We may collect information you provide directly, including your name, contact details, delivery address, account information, order details, preferences, and communications with support. We may also collect device, usage, approximate location, and transaction-related information as needed to operate the service.
3. How we use information
We use information to create and manage accounts, process and deliver orders, provide support, communicate service updates, improve reliability and personalisation, prevent fraud, maintain security, and comply with legal obligations.
4. How information may be shared
Information may be shared with restaurants, delivery and logistics providers, payment processors, hosting and analytics providers, professional advisers, and authorities where required by law. We do not sell personal information for money.
5. Payments
Payment information may be processed by third-party payment providers. Eatwaze may receive limited transaction details but does not necessarily store full payment-card numbers.
6. Data retention and security
We retain information for as long as reasonably necessary to provide the service, meet legal and accounting requirements, resolve disputes, and enforce agreements. We use reasonable safeguards, but no system can guarantee absolute security.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your information. You can also manage communication preferences and device permissions.
8. Children’s privacy
Eatwaze is not directed to children under the minimum age required in their jurisdiction to consent to data processing.
9. Changes to this policy
We may update this Privacy Policy as our services or legal obligations change. We will post the revised version and update the date above.
10. Contact
For privacy questions or requests, email us at info@eatwaze.com.
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